ASSISTANCE SERVICE
One of our fundamental objectives is to guarantee the
client constant assistance even after installation of the
system.
Infact, supply of a quality product and a maintenance
service carried out with efficiency and skill is an
essential requirement for satisfaction over time of the
user.
It is for this reason that Elfer has a team of qualified
and expert technicians who regularly monitor your lift in
order to guarantee efficiency of operation and maximum
safety for the user.
The vast experience matured over the years and the deeper
knowledge of our systems also makes it possible for us to
ensure you quick intervention, thanks to the constant
availability of spare parts in our warehouses.
Human resources
Professionality and preparation of our personnel is our
priority, since Elfer’s main mission is total client
satisfaction, always guaranteeing prompt and quick
solutions. For this reason our personnel is trained
continuously to increase their level of preparation and
keep them up to date.
Preventive and programmed maintenance
To ensure that your system is always in optimal condition
we believe the best way is to plan a preventive maintenance
programme which verifies the regular operation of all the
devices and components and carries out cleaning and
greasing of the parts.
Maintenance intervention is instead planned and registered
by the company planning computer programme and managed by
the person responsible for assistance planning.
Our technicians use a specific module which relates the
checks and the necessary registrations for correct
execution of the assistance intervention, as well as the
obligatory adjustments foreseen for the safety parts.
